Chelsea’s Youth Elemento

Youth Elemento’s mission is to create a safe space for youth ages 16-21 to explore their own strengths, goals/dreams, etc. We strive to break the stigma surrounding mental health by empowering youth voice and providing culturally appropriate supports

East Cambridge Savings Bank Credit Builders Program

East Cambridge Savings Bank Access Checking

Chelsea Housing Legal Clinic

Good Neighbor Energy Fund (Salvation Army)

National Grid Covid-19 Assistance

Ensuring the health and safety of our customers and our employees remains our top priority. We will continue to focus on delivering essential customer services, while temporarily suspending non-essential work.

Services Continuing

Emergency response – As always, please contact us for all gas and electricity-related emergencies.
Electricity and gas service – We have a comprehensive emergency response plan in place to keep the lights on and the gas flowing.
Customer-requested service – We will continue to respond as usual to essential customer needs, such as turning on or off gas or electric services (i.e., for customer moves) — subject to municipal permitting and work restrictions.
Regular billing and ability to make payments – Our regular billing process will continue. Customers are encouraged to manage their accounts online. We offer a variety of payment and billing options designed to make transactions easy and convenient.

Services Temporarily Paused

Collections activities & disconnections – We have temporarily suspended collections-related activities, including service disconnections. Customers needing assistance, can view our help making payments page for more information or call to speak with one of our Customer Advocates. Note: Call wait times may be longer than usual.
Non-essential planned electric outages – We know many individuals are working from home and children are home from school. We are limiting planned service interruptions during this time.
Non-essential electric & gas related services – Planned maintenance and services such as manual meter reads, oil-to-gas conversions, gas service upgrades, and meter changes, may decrease the ability to keep social distance. You will be notified of appointment cancellations.
Energy efficiency on-premise services – We are temporarily suspending all energy efficiency service activities that require home or business visits, such as energy audits.
New York City and Long Island walk-in payment offices – Our National Grid downstate New York payment offices are temporarily closed. For additional payment options, visit ngrid.com/billpay. If you are a cash paying customer, please visit a Western Union location.

We appreciate your attention to this information and value your support. For updates and information on this evolving situation, please continue to visit ngrid.com/covid-19 and look for updates on our Facebook and Twitter pages.

CAPIC Fuel Assistance Program

Fuel Assistance Program

The Low-Income Home Energy Assistance Program (LIHEAP), also known as fuel assistance, has been available in Massachusetts since 1977. The Massachusetts LIHEAP program is administered at the State level by the Massachusetts Department of Housing and Community Development (DHCD), Division of Community Services and Community Services Unit (CDS / CSU).

LIHEAP (Fuel Assistance) is designed to assist individuals/families who are home owners or renters. For renters, you can pay market rate for your living space, receive subsidized housing, have heat included in your rent or any combination of those arrangements and still qualify. LIHEAP/Fuel Assistance Program is also designed to assist with any heating source, so whether you heat with oil, gas, electric, wood, pellet, coal or any other deliverable fuel type, the Fuel Assistance Program may be able to help!

CAPIC’s Fuel Assistance program assists eligible households in Chelsea, Winthrop and Revere by helping to cover their primary home heating bill from November 1 – April 30. Once an applicant successfully completes their Fuel Assistance application, they will also become eligible for a discounted rate on their electric, gas, and Verizon accounts. Those discounts will be applied directly by the respective utility company.

If you applied for Fuel Assistance with CAPIC last year then you will be mailed a “Recertification Application” automatically before the start of the new Season (November 1, regardless of your prior year’s eligibility status). If you have never applied for Fuel Assistance, please call CAPIC at 617-884-6130 to schedule an application appointment with one of our Fuel Assistance Program team members; bi-lingual members are available to speak with you as well.

Our team looks forward to assisting you and your family with your home heating needs!

Pre-existing fuel clients can contact us by the previously mentioned phone or email for returning application details.

If you’re a NEW APPLICANT, you may use the button found below to apply online: